General billing inquiries
Support for managing domains and DNS records
All things email
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Questions not covered in other areas
Frequent Migration Questions
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To transfer files or browse through your directory using FTP, you need to connect with an FTP...How do I check my email?
Configure your mail client software (Outlook, Apple Mail, Thunderbird, etc) with the following:...How do I change my email password?
Click Here to change your e-mail password Special Note: All passwords are not created equal....How do I create a vacation / out-of-office auto-responder?
Login to the email administration interface at: postmaster.purplecat.netwith your user account:...What billing cycles are available?
Purplecat bills are sent out on a quarterly basis. Payment is due before the start of the...
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