General billing inquiries
Support for managing domains and DNS records
All things email
Connect to your site via FTP client
Questions not covered in other areas
Frequent Migration Questions
To transfer files or browse through your directory using FTP, you need to connect with an FTP...How do I check my email?
Configure your mail client software (Outlook, Apple Mail, Thunderbird, etc) with the following:...What billing cycles are available?
Purplecat bills are sent out on a quarterly basis. Payment is due before the start of the...How do I create a vacation / out-of-office auto-responder?
Login to the email administration interface at: postmaster.purplecat.netwith your user account:...What directory should I FTP my files to?
Place any files you wish to be web-accessible (html, php, your CMS of choice, etc) in the...
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