General billing inquiries
Support for managing domains and DNS records
All things email
Connect to your site via FTP client
Questions not covered in other areas
Configure your mail client software (Outlook, Apple Mail, Thunderbird, etc) with the following:...How do I connect over FTP to my account?
To transfer files or browse through your directory using FTP, you need to connect with an FTP...How do I change my email password?
Click Here to change your e-mail password Special Note: All passwords are not created equal....How do I create a vacation / out-of-office auto-responder?
Login to the email administration interface at: postmaster.purplecat.netwith your user account:...What billing cycles are available?
Purplecat bills are sent out on a quarterly basis. Payment is due before the start of the...
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