General billing inquiries
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Questions not covered in other areas
Frequent Migration Questions
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To transfer files or browse through your directory using FTP, you need to connect with an FTP...How do I check my email?
Configure your mail client software (Outlook, Apple Mail, Thunderbird, etc) with the following:...What billing cycles are available?
Purplecat bills are sent out on a quarterly basis. Payment is due before the start of the...How do I create a vacation / out-of-office auto-responder?
Login to the email administration interface at: postmaster.purplecat.netwith your user account:...How much downtime will there be when I transfer my site to PurpleCat?
As long as things are done properly there should be no downtime as a result of the move. We...
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